NAVIGATING A NEW WLLO PHONE NUMBER

Way back when WLLO was forming, the Chair was far sighted enough to start using Google Voice.  Her adult daughter set it up and WLLO was off!  As I've mentioned before, callers haven't a clue that when they call the "office" that I get an email on my laptop in my home as I'm sipping coffee in my pjs.

The greeting on the phone is way outdated and I have been asking the Chair to have her daughter re-record (and make it briefer).  The daughter is busy going to school full time and raising two small children.  The Chair is equally as busy babysitting said children three days a week and devoting 40+ hours to WLLO and who knows how many hours with her church.

Needless to say, the recording has not been updated.  Noreen (2nd in command) and I approached our technology team and after much research, we have to get an entirely new phone number.  The old number cannot "forward" calls for more than a month.  The password to the old number has been lost and the number is tied to the Chair's daughter's cell phone.

Lots of emailing back and forth and finally, at Tuesday's WLLO Council meeting, I asked WHEN we were going to transition.  Membership Team has the most work ... notifying all members, getting new business cards, making new ID badges, reprinting new member packets, etc.  No one volunteered to coordinate this process so I asked Membership to take the lead .... and I volunteered to help.  She agreed!

I made a list of things I could think that had to be done.  I put it on our shared drive so ALL Council members can view and comment.  Membership leader said she would have a timeline for us at the beginning of the week.  It would be GREAT to start at the first of the year but I'm thinking more like the first of February.

The list so far:

Call members

Mail new business cards to members

Email members

Email volunteers

Re-do member information packets

Change our volunteer handbook 

Notify our County contact 

Change our banner, our tablecloth and vertical banner. 

Fix brochures

Change website

Change Facebook

Change newsletter

Notify Villages NW

Notify all Villages

Notify Pamplin media

And look!  I didn't volunteer!  Will assist if needed!